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DSL Services
DSL Connections
consist of two parts: The first part is the DSL line to Qwest®.
The second part is the connection to the Internet Service
Provider
(ISP) and the rest of the Internet. Total cost is typically
$41.95/month ($15 Qwest DSL + $5 modem rental + $21.95 Internet
Service) and can be as low as $34.95/month if you purchase a
modem and pay for 12 months at a time.
If you are
a regular Internet user you may already have an extra phone
line that you use for Internet access. DSL will enable you to
eliminate this line. You are probably paying $20/month for this
line and $20/month for Internet access, so a DSL account can
actually be cheaper.
| Qwest®
DSL Line Rates
billed
by Qwest on your phone bill
(prices
do not include VLA ISP charges) |
Qwest
Choice DSL
see below for more info
|
$15.00/month |
Qwest
Choice DSL Deluxe (1.5M/1.0M)
see below for more info |
$28.00/month |
Qwest
Standalone DSL (1.5M/1.0M)
see below for more info |
$33.00/month |
| DSL
Pro
Guaranteed speed and technical
support for business customers
Please call us for more info. |
Varies |
|
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| VLA
DSL ISP Rates
billed
by Virtual Los Alamos
(prices
do not include Qwest DSL line charges) |
| Quarterly
Payments: |
$21.95/month
|
| Semi-Annual
Payments: |
$20.95/month |
| Annual
Payments: |
$19.95/month |
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| Features
|
- High
Speed Always-On DSL Connecton
- 4
POP Email Accounts (@losalamos.com and
@vla.com)
- Web-Based
Email Access
- 25
MB Personal Website
- Back-up
Dial-Up Account
- Toll-Free
Access Number for Travel
($10/hour after 1st hour per month)
|
| Setup
Fees |
Qwest
Activation Fee
(will appear on your Qwest phone bill)
|
$99.00.
Please call for current specials which may waive this activation
fee. |
| In-Home
Setup
The equipment comes with complete instructions
for you to set up yourself for free. Expect installation
to take 1 to 3 hours. Or, hire us to do it for you.
We can set a specific appointment time so you don't have
to wait at home all day. We also work evenings or on weekends. |
$60.00
(plus $45.00 per additional computer) |
| Connection
Speeds |
| The
lowest price DSL connection (Qwest Choice DSL) supports
download speeds of 256 Kbps and upload speeds of 256 Kbps.
This is 5 to 20 times as fast as a dialup connection!.
This speed is usually adequate for customers who mostly
browse web pages and send/receive email.
Qwest
Choice DSL Deluxe provides upt to 1.5 Mbps download and
1.0 Mbps upload. Compare this to cable modem's 256 Kbps
upload speed! This service is recommended for customers
who download large files or work from home and need to
upload files to Internet servers.
Higher
speed connections may be available in your area for a
higher charge. Please call us to check availability. |
| Modems |
| If
you don't already have a compatible DSL modem, you
will
need to rent a new DSL modem from Qwest or find a source
for a used modem. Qwest charges $3/month for modem
rental,
or you can purchase the modem from them for $60.
Qwest
is currently providing the Actiontec GT701 Wireless Modem.
This modem has a single Ethernet port that can be connected
directly to a single computer or else to a network hub
for multiple computers.
This
modem also supports 802.11g wireless, but you would need
to purchase a wireless adapter for each computer that
you want to connect via wireless. We do _not_ provide
standard support for wireless connections, but we will
provide phone support for $45/hour and in-home support
for $60/hour. |
| Standalone
DSL |
| Qwest
also offers a product called standalone DSL that does
not require landline phone service. The DSL still comes
over your normal phone lines, but there is no dialtone
and you cannot make/receive phone calls.
This
service is for customers that want to use their cell phone
or else IP-based phone service instead of landline phone
service. Note
that you will not have access to standard 911 service
and will not have a listing in the phone directory.
To
use this service you must order Qwest Choice DSL Deluxe
(1.5 Mbps) at a higher rate of $33/month ($5.00 extra).
Qwest may also require credit information in order to
establish a new account. |
| Promotions |
|
Qwest runs regular promotions for discounted setup fees,
free monthly service fees, etc. Please call us to learn
about current promotions. |
| Bandwidth
Limitations |
|
You will be allowed up to 5 GB of data transfer per
month. Most users use substantially less than this
amount. If you exceed this limit, we may throttle your
account to slower speeds and/or require you to upgrade
to a higher service level. Additional data transfer above
this limit may be billed at the rate of $5 per additional
1GB. |
| Qualification |
DSL
does not work for all phone lines. Some homes may be too
far from the Qwest office or there may be other problems
with the lines that prevent a customer from qualifying
for DSL. Please call us so that we can check your number.
To
find out if you qualify, please call us and we will be
able to check for you.
|
| Advantages
of DSL |
|
DSL is fast. Depending on the service you select,
your access will be 5 to 30 times as fast as a dial-up
connection. You will definitely notice the difference.
DSL
is always on - there is no waiting to achieve a
dial-up connection. You can know when emails arrive, and
not have to deliberately dial up to check.
DSL
comes over an existing phone line and does not tie
up the line. If you do not have a second line, this
is a great convenience. If you do have a second line,
you can eliminate it and save approx $20.00/month for
a residential line and $60.00/month for a business line.
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| To
Place an Order |
|
Although you can place an order directly with Qwest, we
highly recommend that you contact us directly to place
an order. We have extensive experience with the Qwest
DSL ordering system and understand the pitfalls that can
occur. The process will go more smoothly if we place the
order for you.
If
you decide to place the order yourself, make sure that
you select "CyberMesa" as the ISP. This
is the name of our Internet backbone provider. We feed
our DSL traffic directly to our provider to ensure the
most direct connection and best performance for our customers,
and Qwest's ordering system requires that their name is
displayed as the ISP instead of ours. |
Qwest is
a trademark of Qwest Communications International and is not
affiliated with Virtual Los Alamos
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